What Should Letting Agents Be Doing On Social Media?
Top tips for letting agents to maximise their opportunities using social media

What Should Letting Agents Be Doing On Social Media?
When it comes to letting agents doing ‘social media’, you’d think there were some obvious high-fives when it comes to what they should post. And we suspect that property-to-let would be top of your list. But actually, that’s not so… Engaging with your audience is the name of the game, not just transmitting. And in order for those few (!) property-to-let posts to really reach the parts that other letting agents cannot reach, this is what we recommend.
Our Top Tips...
Property has its Place
Rightmove, Zoopla, whichever property portals you use, remember you use them because they are often the first place a prospective customer will search for somewhere to rent. So you’ll already have that bit covered. Social media, on the other hand, is where people go for interesting updates and fun news. So save your best, or most quirky, properties for the social media platforms. Make them fun or interesting enough for people to want to share or tag their friends. And don’t do it every day.
Get Vocal about Local
Lettings are all about geography, and tenants are usually looking for a home in a specific location. Landlords often like to keep their portfolios within a particular locale too. So why not catch the eye of both those markets with local news and updates. Your knowledge of the area will be reinforced by your enthusiasm for it. Follow local papers, media channels, charities and businesses and spread the local word. Illustrate how you are part of the community.
Show the Human Side of your Business
People buy from people, it’s an old saying; but the old ones are usually the good ones. If there are fun things happening in your office, share them. Let your audience get to know the individuals involved. It will make it much easier for someone to pick up the phone and speak to you when they want to.
Pictures Catch the Eye
As often as you can, use a relevant image to go with your posts. With smartphone cameras taking excellent quality pictures these days, it’s easy to take the photos you need and then upload them onto a post. NB: Always get permission to use someone else’s pictures, however.
Be THE Blog Bod!
An easy to read, informative blog article written about a letting issue, property tip, or industry piece of news each week will build up your credibility as a trusted business. Posting about your latest blog will help extend your social media reach, and social media will help you build up your mailing list. It’s win win when it comes to time spent on it.
Don’t be too Salesy
Social media is about catching the eye and connecting, not about the short term sale. At best, a reader’s eyes will simply bounce off a hard-selling post. At worst, however, you’ll find yourself blocked, or reported.
Don’t Overdo the Gimmicks
By all means keep abreast of the latest apps for creating content. Make use of those easy animated gif makers. Pull together great little videos of property pics. Use those funky colour backgrounds. But don’t do any of one type too much. Less is more, as they always say. Don’t risk irritating your audience.
Proofread Three Times, at LEAST
Most people say their spelling is atrocious, but they’ll spot a typo or spelling mistake without realising. Don’t blot the reputation of your brand with poor spelling and grammar. Just take a little extra care each time.
Always Respond
If what you’re aiming for with every post is for people to engage with you, then make sure you respond every time they do. People like to know there is an actual human being manning a social media account. There are too many scheduling programmes and automated post creators churning out content for you to miss this trick.





